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FAQs

If you have any questions that are not answered with this page, feel free to Contact Us
What time can I drop off donations?
Our stores will accept donations any time we are open; however, we prefer large donations to be delivered prior to 4pm to ensure proper staffing to assist you.
What services have changed due to COVID-19?
Currently our home pick-up service is suspended to ensure the safety of our staff and donors. Additionally, stores may limit the number of volunteers and community service allowed at any given time.
What donations do/don't you accept?
Here are the items we do accept:
  • Clothing, shoes, boots
  • Jewelry
  • Hats, gloves, mittens, scarves
  • Books, records, CDs, DVDs
  • Games, toys, sports equipment
  • Housewares: dishes, glassware, kitchen utensils, lamps, small appliances
  • Hand tools and small power tools
  • Linens, curtains, blankets, etc
  • Stereos, radios, VCRs, DVD players, Blu-ray players, CD players,
  • Gaming consoles, remotes, video games
  • Camcorders, cameras, camera lens attachments
  • Office supplies
  • Office equipment: printers, copiers, scanners, toner cartridges, electric typewriters, word processors
  • Cell phones, handsets, fax machines, pagers, answering machines, telephone systems
  • CPUs, Flat screen monitors, keyboards, hard drives, laptops, modems, computer mice
  • Flat screen TVs (no tube tvs)
  • Furniture: Dressers, tables, sofas, bed frames (not including water bed frames or basic metal frames) etc.
Here are the items we do not accept:
  • CRT "Tube" TVs
  • CRT "Tube" Computer Monitors
  • Cribs, carseats, etc.
  • Household chemical products: pesticides, paint, paint thinner, drain cleaner, oven cleaner, aerosols, etc.
  • Automotive hazardous waste: tires, lead acid batteries, additives, gasoline, oils, antifreeze, etc.
  • Refrigerators, freezers, stoves/ovens, washers/dryers, airconditioners, dehumidifiers, furnace, trash compactors, water heaters, large console, stereos, freon-based appliances, etc.
  • Any furniture with the following: stains, missing pieces, animal fur, broken pieces
  • Used mattresses or box springs
  • Open/partially used personal care: Shampoo, conditioner, nail polish remover, shaving cream, hairspray, shavers, perfume
  • Weapons
Do you have a customer loyalty program?
Now introducing the St. Vincent de Paul Rewards Card!For every dollar you spend, you earn a point, and those points can be redeemed to save you money on future purchases! You can earn points at each of our five locations and redeem at any of them as well, and there's no minimum points needed before you can redeem them. Already a frequent shopper on our Senior or Military Discount days? Let them know at sign up, and that coupon will automatically be applied on the appropriate day! No muss, no fuss! PLUS if you give your birthday at sign up, you'll receive a special reward as a birthday gift!Our way of saying thank you for supporting the Mission of the Society St. Vincent de Paul.
Main Office 320 Windy Point DriveGlendale Heights, IL. 60139
(630) 293-9755
svdpjoliet@sbcglobal.net
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